April is 911 Education Month


911 Education Month logoEach year, both the U.S. Congress and the National Emergency Number Association (NENA) recognize April as National 9-1-1 Education Month. In Iowa, the month-long campaign is aimed at helping Iowans of all ages recognize the importance of 9-1-1 and the role they play in ensuring effective and efficient emergency response in times of crisis.


As consumers utilize new communications technologies and devices, 9-1-1 education takes on an increased importance. Another reason for 9-1-1 education is that as people get older, they tend to forget how and when to use 9-1-1.


Text-to-911 logoText-to-911

For the past few years, HSEMD and its many telecommunications vendors and several wireless providers have worked diligently to upgrade Iowa's 911 network to an Internet Protocol (IP)-based system. The improved system, which is more robust and capable of handling new messaging technology, is now 98 percent complete. HSEMD, vendors, and wireless providers continue to work aggressively toward 100-percent statewide Text-to-911 capability.


Learn more about when to call, how to call, and what to do when you call 9-1-1.


Be prepared for any emergency, any time of year


Photo of a destroyed home in Parkersburg, Iowa, in May 2008Emergencies are part of life. Fire, police and emergency medical services may be delayed in an emergency or unable to respond. Whether it's tornadoes, flooding, winter storms or an act of terrorism, emergencies can occur quickly and without warning. Although we cannot prevent emergencies, there we can prepare for them.


There are three simple steps you can take:

  • Build a kit. Your emergency supply kit should have everything you need to sustain you and your family for 3-5 days. Get a checklist you can use to put together your own kit.

  • Make a plan. Knowing what to do in the event of an emergency is key. Make sure everyone in your family knows what to do. Get your family plan here.

  • Be Aware.┬áLearn about the hazards that can affect your community, and learn how to get information about current weather and road conditions.